Returns & Refunds

KK Retail allows product exchange for the same or above the amount of the purchased order. We help you pick the perfect product. If you would still like to exchange your product for a different one, please inform us within 48 hours from the time of the product delivery.

To process your exchange request, you can send us an email at Your concern will be duly taken care of. Following an affirmation from our side, you can send back the order to us at the following address – WZ-17, Central Market Bodella, Opposite C -Block Vikaspuri, New Delhi – 110018.
The product should reach us within one week in its original shape and packaging. Your request will not be entertained in case the product is damaged, torn or used.
We do not allow refunds or cancellations of orders once placed.